Contents

In order to run most commands, place the command interpreter to the Legato executable directory (server or client):

Cd C:\Program Files\nsr\bin

Remote Shortcuts

Open Menu Windows on Remote Computer: ALT+HOME

Send CTRL+ALT+DEL on remote computer: CTRL+ALT+HOME

Device parameters tests

000031 or PYR231	Tape or Volume name
scsidev@12.0.4	Jukebox Overlan
SCSI	The name of a SCSI device is identified as a combination of bus, target, and logical unit number (LUN) (b.t.l), where b is the logical scsi bus, t is the SCSI target, and l is the SCSI LUN on that target. A logical SCSI bus number is not necessarily related to a specific platform or hardware bus number
OVERLANDNEO Series	Name of the Overlan Jukebox
QUANTUM SDLT600 RB0509AM	Name of Tape Librairy
\\.\Tape0	Adress of Tape device

Legato Installed Infrastructure

N	TYPE	NAME	FQN / IP ADRESS	DNS SERVICE
1	SERVER	bormsback01	Name: bormsback01.EMEA.BORMS.COM Address: 145.245.218.95	DNS server bormsemea01.emea.borms.com Address: 145.245.218.75
2	CLIENT	Bormsapp04	Name: bormsapp04.emea.BORMS.COM Addresses: 145.245.218.113 145.245.218.114 Aliases: bormsapp04.BRD.BORMS.COM	DNS server bormsemea01.emea.borms.com Address: 145.245.218.75
3	CLIENT	Bormsfs01	Name: bormsfs01.emea.borms.com Address: 145.245.218.77	DNS server bormsemea01.emea.borms.com Address: 145.245.218.75
4	CLIENT	Bormsfs02	Name: bormsfs02.emea.BORMS.COM Address: 145.245.218.119 Aliases: bormsfs02.BRD.BORMS.COM	DNS server bormsemea01.emea.borms.com Address: 145.245.218.75
5	CLIENT ASM	Rudmanufact01	Name: bormsmanufact01.emea.BORMS.COM Address: 145.245.156.32 Aliases: bormsmanufact01.BRD.BORMS.COM	DNS server bormsemea01.emea.borms.com Address: 145.245.218.75
6	CLIENT	Bormssan01	Name: bormssan01.emea.BORMS.COM Address: 145.245.218.70 Aliases: bormssan01.BRD.BORMS.COM	DNS server bormsemea01.emea.borms.com Address: 145.245.218.75
7	CLIENT	Bormstest01	Name: bormstest01.emea.BORMS.COM Addresses: 145.245.218.68 145.245.156.7 145.245.218.67 Aliases: bormstest01.BRD.BORMS.COM	DNS server bormsemea01.emea.borms.com Address: 145.245.218.75

Server quick commands

Reset Terminal Services Sessions

FUNCTION	COMMAND
Query User Sessions	query session /server:servername query session /server:BORMSBACK01 C:\Users\user5>query session /server:bormsback01 SESSIONNAME USERNAME ID STATE TYPE DEVICE console 0 Conn wdcon rdp-tcp 65536 Listen rdpwd rdp-tcp#19 user5 1 Active rdpwd rdp-tcp#4 user6 2 Active rdpwd
Reset sessions	reset session [ID] /server:servername C:\Users\user5>reset session 1 /server:BORMSBACK01 C:\Users\user5>

Query use of files and folders

FUNCTION	COMMAND
Query Use of Shares	net use /user:[username] \\servername\share

Network configuration

FUNCTION	COMMAND
Query Network Config	ipconfig /all netstat -e -s netstat -a net start net config server net config workstation net statistics server net statistics workstation Rpcinfo –p hostname check communication host file C:\WINNT\system32\drivers\etc\hosts %SystemRoot%\System32\Drivers\Etc\hosts lm host LAN Manager host File C:\WINNT\system32\drivers\etc\lmhosts %SystemRoot%\System32\Drivers\Etc\lmhosts

Debugging

FUNCTION	COMMAND
Doctor Watson	Doctor Watson C:\WINNT\drwtsn32.log

SHORTCUTS

ALT+HOME open Menu Windows on Remote Computer

ALT+Tab : navigation

CTRL + mouse roll : zoom

SCSI MAINTENANCE COMMANDS

Overlan SCSI

scsidev@12.0.4:Vendor <OVERLAND>, Product <NEO Series>, Revision <0429>

Standard control port = scsidev@12.0.4

Max parallelism = 4

		0
		1
		2

DEVICES

AUTOCHANGER

Autochanger Maintenance Commands Overview

Command Description

lusbinfo.exe Prints out SCSI information.

lusdebug.exe Sets the library debugging level.

lrescan.exe Rescans for devices.

lreset.exe Resets the SCSI bus.

changers.exe Lists the SCSI autochangers attached to the system.

hpflip.exe Allows toggle the device between optical and direct access without additional drivers.

ielem.exe Initializes the element status.

inquire.exe Lists the devices available.

ldunld.exe Loads or unloads a tape device.

msense.exe Retrieves mode sense data.

pmode.exe Prints mode sense data.

relem.exe Reads the element status.

tur.exe Tests whether the unit is ready.

writebuf.exe Writes a device buffer.

sjiielm.exe Tests the standard jukebox interface (SJI) SJIIELEM

sjiinq.exe Tests the SJI SJIINQ command.

sjirdp.exe Tests the SJI SJIRDP command.

sjirdtag.exe Tests the SJI SJIRTAG command.

sjirelem.exe Tests the SJI SJIRELEM command.

sjirjc.exe Tests the jukebox

Sjiing : Testing Autochanger Connection

sjiinq devname

sjiinq scsidev@12.0.4

C:\Program Files\nsr\bin>sjiinq scsidev@12.0.4

scsidev@12.0.4:<OVERLANDNEO Series >

jbverify : test devices configuration

NAME

jbverify − check jukebox/device configurations in NetWorker.

SYNOPSIS

jbverify [ −a ] [ −d { −i|−u } ] [ −D devicename ]...

[ −f filename ] [ −F ] [ −h ] [ −H hostname ]...

[ −I Invoker ] [ −j ] [ −J JB name ]... [ −l ] [ −M ] [ −n ]

[ −N ] [ −P port ] [ −q ] [ −Q ] [ −r no. of retries ]

[ −R ] [ −S slot ] [ −s server ] [ −t ] [ −v ]... [ −Z ]

DESCRIPTION

jbverify verifies the devices defined in the NetWorker database, making sure that each one of them is configured

properly by checking them for accessibility and usability.

jbverify

jbverify –v (verbose level 1)

jbverify –v –v –v –v –v (verbose level 5)

C:\Program Files\nsr\bin>jbverify -a

Jbverify is running on host bormsback01

Option not supported at present. Please exclude and try again.

C:\Program Files\nsr\bin>jbverify

Jbverify is running on host bormsback01

Processing stand-alone devices...

Processing \\.\Tape4

Finished processing \\.\Tape4

Processing \\.\Tape5

Finished processing \\.\Tape5

Processing \\.\Tape6

Finished processing \\.\Tape6

Processing \\.\Tape7

Finished processing \\.\Tape7

Finished processing stand-alone devices.

Processing jukebox devices...

Processing jukebox Overland:

Testing drive 1 (\\.\Tape0) of JB Overland

Skipping disabled drive \\.\Tape1

Testing drive 3 (\\.\Tape2) of JB Overland

Testing drive 4 (\\.\Tape3) of JB Overland

Jukebox Overland on bormsback01 successfully processed.

Finished processing jukebox devices.

**********************************************************************

Summary report of jbverify

======= ====== == ========

Hostname Device Handle Blocksize Jukebox Drv No. Status

-------- ------------- --------- ------- ------- ------

bormsback01 \\.\Tape4 131072 N/A N/A Pass

bormsback01 \\.\Tape5 131072 N/A N/A Pass

bormsback01 \\.\Tape6 131072 N/A N/A Pass

bormsback01 \\.\Tape7 131072 N/A N/A Pass

bormsback01 \\.\Tape0 131072 Overland 1 Pass

bormsback01 \\.\Tape1 N/A Overland 2 Skip

bormsback01 \\.\Tape2 131072 Overland 3 Pass

bormsback01 \\.\Tape3 131072 Overland 4 Pass

**********************************************************************

Exiting jbverify successfully.

C:\Program Files\nsr\bin>

Jbconfig : jukebox resource configuration tool

Jbconfig –s BORMSBACK01 –l

NAME

jbconfig − jukebox resource configuration tool

SYNOPSIS

jbconfig [ −s server ] [ -l ]

DESCRIPTION

The jbconfig program provides an interactive script for configuring a jukebox (Media Autochanger Device)

OPTIONS

−s server Specifies the controlling server, when jbconfig is being used from a storage node.

−l Performs a complete LUN search for all SCSI adapters in the system when performing Autodetection.

Inquire : query SCSI adapters

C:\Program Files\nsr\bin>inquire –l Performs a complete LUN search for all SCSI adapters in the system

C:\Program Files\nsr\bin>inquire -l

-l flag found: searching all LUNs, which may take over 10 minutes per adapter

for some fibre channel adapters. Please be patient.

Could not start a Removable Storage session (0x00000422).

scsidev@0.0.0:COMPAQ CD-ROM SC-148C B101|CD-ROM

scsidev@4.0.0:COMPAQ SCSI COMMUNICATECISS|Unknown Device Type

scsidev@4.4.0:HP LOGICAL VOLUME 2.62|Disk, \\.\PHYSICALDRIVE0

WWNN:600508B100104344415031344959FFFF

scsidev@4.5.0:HP LOGICAL VOLUME 2.62|Disk, \\.\PHYSICALDRIVE1

WWNN:600508B1001043444150313449590000

scsidev@12.0.0:QUANTUM SDLT600 2A2A|Tape, \\.\Tape0

S/N: QD0726AMC00080

ATNN:QUANTUM SDLT600 QD0726AM

C00080

WWNN:500E09E000184383

PORT:00000001

scsidev@12.0.1:QUANTUM SDLT600 1F1F|Tape, \\.\Tape1

S/N: RB0509AMC05311

ATNN:QUANTUM SDLT600 RB0509AM

C05311

WWNN:500E09E000147CF8

scsidev@12.0.2:QUANTUM SDLT600 3535|Tape, \\.\Tape2

S/N: RB0524AMC05029

ATNN:QUANTUM SDLT600 RB0524AM

C05029

WWNN:500E09E00015F440

PORT:00000001

scsidev@12.0.3:QUANTUM SDLT600 3535|Tape, \\.\Tape3

S/N: RB0549AMC05896

ATNN:QUANTUM SDLT600 RB0549AM

C05896

WWNN:500E09E000166951

PORT:00000001

scsidev@12.0.4:OVERLANDNEO Series 0429|Autochanger (Jukebox)

S/N: 2B50900170

ATNN:OVERLANDNEO Series 2B509001

IENN:00900D0713FA00AA

scsidev@12.0.5:Over NEO VIA FCO 2.20|Processor

S/N: FB2350L101071

scsidev@12.127.0:QLOGIC PSEUDO LUN |Disk

scsidev@13.127.0:QLOGIC PSEUDO LUN |Disk

C:\Program Files\nsr\bin>

−N Performs a device discovery on NDMP Tape Server. User will be prompted for NDMP Tape Server name, NDMP user name and password.

ciss (Compaq Intelligent Storage Subsystem) driver is an Ultra160 SCSI RAID host adapter driver that supports Compaq^® Smart Array Controllers on HP ProLiant^® servers. These are high-end drive array controllers that support different RAID configurations for logical disk volumes configured on SCSI drives. Controller supported warning and critical failure notifications are notified through console logging of the events and through the Integrated Management Log. Controller statistics are collected by HP Insight Management Agents on SCO OpenServer platforms for access using SNMP.

Ascdcode : convert ASC / ASCQ codes

NAME

ascdcode - print error message for ASC/ASCQ error codes

SYNOPSIS

ascdcode [ -o vendor id [ −p product id ] ] ASC ASCQ

ascdcode –o QUANTUM ASC

ascdcode –o QUANTUM ASCQ

ascdcode –o QUANTUM SDLT600 ASC

ascdcode –o QUANTUM SDLT600 ASCQ

ascdcode –o QUANTUM –p SDLT600 ASC

ascdcode –o QUANTUM –p SDLT600 ASCQ

# Overland ASC/ASCQ Error Codes

0x04, 0x83, lun not ready - magazine door open

0x04, 0x89, lun not ready - web tlc menu mode

0x04, 0x8d, lun not ready - front panel mode

0x04, 0x8e, lun not ready - sequential mode

0x28, 0x89, not ready transition - tlc mode

0x28, 0x8c, not ready transition - mag door closed

0x28, 0x8d, not ready transition - exit menu mode

0x28, 0x8e, not ready transition - exit seq mode

0x28, 0x8f, not ready transition - mag door opened

0x3b, 0x80, illegal move command

0x3b, 0x87, cannot move element in error

0x3b, 0x90, element not accessible

0x3b, 0x91, cannot move element not installed

0x3f, 0x80, flash update erase error

0x3f, 0x82, flash update download error

0x3f, 0x84, flash update program error

0x3f, 0x86, flash update crc error

0x3f, 0x88, cannot excute flash update

0x3f, 0x89, cannot flash 3-ch slave present

0x3f, 0x8a, flash update xfer length error

0x40, 0x80, diagnostic failure

0x5d, 0xff, failure predict xhold exceeded (false)

0x80, 0x03, medium source element not installed

0x80, 0x04, medium destination element not installed

0x83, 0x01, error reading barcode label

0x83, 0x02, cartridge magazine is not installed

0x83, 0x04, tape drive is not installed

0x83, 0x09, no barcode label detected

0x83, 0x10, element is in error

# NetWorker

# 7.2.Build.172

# LEGATO Software, a division of EMC.

# QUANTUM ASC/ASCQ Error Codes

0x0a, 0x80, Error log generated

0x0c, 0x80, Write SCSI FIFO CRC error

0x11, 0x80, Read SCSI FIFO CRC error

0x11, 0x81, Block port detected EDC error

0x11, 0x82, Block port detected record CRC error

0x24, 0x81, Invalid mode on WRITE buffer

0x24, 0x82, Media in drive

0x24, 0x84, Insufficient resources

0x24, 0x86, Invalid offset

0x24, 0x87, Invalid size

0x24, 0x88, Image/Personality is bad

0x24, 0x89, Image data over limit

0x24, 0x8c, Not immediate command

0x24, 0x8d, Bad driver/server image EDC

0x24, 0x8e, Invalid Personality for Code Update (CUP)

0x24, 0x8f, Bad Controller Image EDC

0x25, 0x90, Bad code update image header

0x27, 0x80, Hardware write protect

0x27, 0x82, Data safety write protect

0x3a, 0x80, Media not present - cartridge missing

0x40, 0x80, Diagnostic/POST failure - ROM EDC error

0x40, 0x81, Diagnostic/POST failure - RAM failure

0x40, 0x82, Diagnostic/POST failure - bad drive status

0x40, 0x83, Diagnostic/POST failure - loader diagnostics failure

0x40, 0x84, Diagnostic/POST failure - POST soft failure

0x44, 0x80, Unexpected selection interrupt

0x44, 0x82, Command complete sequence failure

0x44, 0x83, SCSI Chip, Gross Error

0x44, 0x84, Unexplained selection interrupt

0x44, 0x85, Immediate data transfer timeout

0x44, 0x86, Insufficient CDB bytes

0x44, 0x87, Disconnect/SDP sequence failed

0x44, 0x88, Bus DMA transfer timeout

0x44, 0x89, Internal target failure

0x44, 0x8a, Over temperature condition

0x44, 0xc1, EEROM copy 1 area bad

0x44, 0xc2, EEROM copy 2 area bad

0x44, 0xc3, Both EEROM copy areas bad

0x5d, 0xff, False exception condition

0x80, 0x02, Cleaning requested

0x80, 0x03, Soft error exceeds threshold

0x80, 0x00, Calibration error

0x80, 0x01, Cleaning required

0x81, 0x00, Directory read error

0x82, 0x00, Not allowed if not at BOT

0x83, 0x00, Cannot retry read/write data transfer

0x84, 0x01, BHC test failed

# Hewlett Packard ASC/ASCQ Error Codes

0x04, 0x88, download need

0x04, 0x89, download checksum error

0x22, 0x80, drive not online

0x22, 0x81, drive to lib interface comm error

0x22, 0x82, drive is not present

0x2a, 0x80, online repair parameters changed

0x40, 0x80, diagnostic failure

0x80, 0x07, download to picker failed

0x80, 0x08, download to fibre card failed

0x80, 0x09, download to remote man card failed

0x80, 0x0a, need new library controller boot

0x80, 0x0b, need new picker boot

0x80, 0x0c, trying to put in wrong picker code

The ascdcode program interprets Additional Sense Code (ASC) and Additional Sense Code Qualifier

(ASCQ) data and returns an appropriate error message. The ascdcode program returns interpreted

ASC/ASCQ data either for the named vendor and product IDs (with the -o and -p options), or for all

libraries or devices as defined in the SCSI-3 Specifications (http://www.ncits.org)

The vendor id should be identical to the vendor string reported when you run the inquire program. For a complete list of vendor ID assignments, see the web page: http://www.t10.org/lists/vid-alph.htm.

The ASC argument should be the first of the pair of ASC/ASCQ error codes reported by the library or device. You may specify the value as a hexadecimal number by preceding the value with 0x . The default value is assumed to be a decimal value. The ASCQ argument should be the latter of the pair of ASC/ASCQ error codes reported by the library or device. You may specify the value as a hexadecimal number by preceding the value with 0x . The default value is assumed to be a decimal value.

FILES

/INSTALL_PATH/lgtovendors

The directory where the vendor specific files are installed.

/INSTALL_PATH/lgtovendors/OEM_MAP

The file that maps OEM vendors and their corresponding products to original vendors.

OTHER MICROSOFT ERROR CODES

http://msdn.microsoft.com/en-us/library/ms681382(v=VS.85).aspx

ascsi : Host Agents

NAME

hascsi − Host Agent SCSI Devices information module DO NOT WORK TO TEST AGAIN

SYNOPSIS

hascsi −h

hascsi [ −f schema file ] [ −L | −l log file ] [ −v ]

hascsi −n [ −f schema file ] [ −L | −l log file ] [ −v ]

hascsi −g [ −f schema file ] [ −L | −l log file ] [ −v ]

−L Tells hascsi that any logging information should be written to the default application logfile - this

file is named hascsi.log , and will be located in the applogs subdirectory of your NetWorker

installation directory. Only one of −L or −l may be specified - not both. If neither −L or −l is

specified in the arguments to hascsi then any logging information will be printed on stdout and

stderr.

−l log file

Allows you to specify the name of the file that hascsi will write its log to. Only one of −L or −l

may be specified - not both. If neither −L or −l is specified in the arguments to hascsi then any

logging information will be printed on stdout and stderr.

Lusbinfo : query bus information

C:\Documents and Settings\user5>lusbinfo.exe

# busses: 15

Bus #0 is '\\.\Scsi0:', dma_max=131072, initiator ID=255, ntargets=128, nluns=253

Bus #1 is '\\.\Scsi1:', dma_max=131072, initiator ID=255, ntargets=128, nluns=253

Bus #2 is '\\.\Scsi2:', dma_max=16777196, initiator ID=247, ntargets=128, nluns=255

Bus #3 is '\\.\Scsi3:', dma_max=16777196, initiator ID=247, ntargets=128, nluns=255

Bus #4 is '\\.\Scsi4:', dma_max=122880, initiator ID=255, ntargets=128, nluns=253

Bus #5 is '\\.\Scsi5:', dma_max=122880, initiator ID=255, ntargets=128, nluns=253

Bus #6 is '\\.\Scsi6:', dma_max=122880, initiator ID=255, ntargets=128, nluns=253

Bus #7 is '\\.\Scsi7:', dma_max=122880, initiator ID=255, ntargets=128, nluns=253

Bus #8 is '\\.\Scsi8:', dma_max=122880, initiator ID=255, ntargets=128, nluns=253

Bus #9 is '\\.\Scsi9:', dma_max=122880, initiator ID=255, ntargets=128, nluns=253

Bus #10 is '\\.\Scsi10:', dma_max=122880, initiator ID=255, ntargets=128, nluns=253

Bus #11 is '\\.\Scsi11:', dma_max=122880, initiator ID=255, ntargets=128, nluns=253

Bus #12 is '\\.\Scsi12:', dma_max=33554432, initiator ID=128, ntargets=128, nluns=253

Bus #13 is '\\.\Scsi13:', dma_max=33554432, initiator ID=128, ntargets=128, nluns=253

Bus #14 is '\\.\Scsi14:', dma_max=262144, initiator ID=255, ntargets=128, nluns=253

NAME

lusbinfo − print SCSI Bus information

SYNOPSIS

lusbinfo [ -v ]

Microsoft Windows 2000 [Version 5.00.2195]

C:\Documents and Settings\user5>lusbinfo.exe -v

# busses: 15

Bus #0 is '\\.\Scsi0:', dma_max=131072, initiator ID=255, ntargets=128, nluns=25

Device at 0,0,0; Flags 0x1 Inqlen Value 36 (has driver)

Removable Media: 1 Device Type Qualifier: 0

ISO Version: 0 ECMA Version: 0 ANSI Version: 0

Asynchronous Event Notification: 0 Terminate I/O Process: 0

Response Data Format: 1 Additonal Bytes: 31

SCSI 2 Qualifiers: None

Vendor ID:

COMPAQ

Product ID:

CD-ROM SC-148C

Revision:

B101

Bus #1 is '\\.\Scsi1:', dma_max=131072, initiator ID=255, ntargets=128, nluns=253

Bus #2 is '\\.\Scsi2:', dma_max=16777196, initiator ID=247, ntargets=128, nluns=255

Bus #3 is '\\.\Scsi3:', dma_max=16777196, initiator ID=247, ntargets=128, nluns=255

Bus #4 is '\\.\Scsi4:', dma_max=122880, initiator ID=255, ntargets=128, nluns=253

Device at 4,0,0; Flags 0x0 Inqlen Value 36

Removable Media: 0 Device Type Qualifier: 0

ISO Version: 0 ECMA Version: 0 ANSI Version: 0

Asynchronous Event Notification: 0 Terminate I/O Process: 0

Response Data Format: 0 Additonal Bytes: 0

Device at 4,4,0; Flags 0x3 Inqlen Value 36 (has driver)

Removable Media: 0 Device Type Qualifier: 0

ISO Version: 0 ECMA Version: 0 ANSI Version: 0

Asynchronous Event Notification: 0 Terminate I/O Process: 0

Response Data Format: 2 Additonal Bytes: 51

SCSI 2 Qualifiers:

Command Queueing

Vendor ID:

Product ID:

LOGICAL VOLUME

Revision:

2.62

Extra Bytes:

********************

Device at 4,5,0; Flags 0x3 Inqlen Value 36 (has driver)